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Privacy Policy         Shipping Policy      Return Policy

We at The Horse Connection, Inc. are very sensitive to the issues of online privacy and electronic security. As we establish and maintain an online relationship with you, we want you to know we will always do whatever possible to ensure a secure and private environment to maintain your individual privacy. 

E-mail Address:  We believe that your email address is private information and you have our assurance that we do not rent or sell your email address to anyone. We use your email address to communicate with you regarding your orders, as well as informational/sale newsletters.

Mailing Address: We use your physical address to send you the products you ordered.  We use your billing address to send your invoices and verify your credit card information.

Phone Number: We keep the phone numbers you provide on file to notify you in case of a problem with your order. Phone numbers are also entered into our shipping system so the shipping companies can contact you if there is a delivery problem with your order while in transit.

Credit Cards: Credit card numbers are used only for payment processing and fraud protection. They are not retained for any other purposes. If you place an order online, we will use your financial information to bill you for products and services or otherwise process your transaction. By making a purchase online, you consent to providing your financial information to our service providers to process your transactions. These third parties may include credit card companies and banking institutions used to process the transaction.

Sales tax: California residents add 7.75% sales tax.

The information, prices, and discounts set forth herein are subject to change without notice 

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